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  1. WebTop
  2. WT-814

The print preview of an email does not open

    XMLWordPrintable

Details

    • Bug
    • Status: Closed
    • Highest
    • Resolution: Done
    • Mail
    • None
    • 5.7.8
    • release
    • 5.8.4
    • wt-5.9.2
    • 0348

    Description

      In many cases, not better identified, clicking on the Print button of an open email does not open the preview window and it is not possible to print.

      Often, by closing the email and opening it again, the preview opens without problems

      Steps to reproduce:

      • open an email
      • click on the Print button

      Expected behaviour:

      • the print preview opens and you can proceed with printing

      Actual behaviour:

      • often the print preview window does not open and in the browser console reports this errorĀ (image attached)

      The problem is with both Chrome and Firefox.

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            federico.ballarini Federico Ballarini
            luca.gasparini Luca Gasparini
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            Dates

              Created:
              Updated:
              Resolved:

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